• You have the right to return a product and receive a refund within 14 days after receiving a product. 
•  You can exchange a product purchased online for the same product in a different size in store. You can’t exchange a product for another product. 
•  Unfortunately, exchanging products is not available through our online store. 

Returning if products have been ordered to the Omniva parcel machine: you can find the returning code from the Omniva's email or the SMS that has been sent. With this returning code, you can return the products free of charge from all Omniva parcel machines and post offices. Add the address card on the returned package. Select "return package" on the parcel machine screen, enter the return code and place the package in the parcel machine box. The courier will add the return address card to the package when a package will be picked.    

Returning if the products have been ordered by Omniva courier or there is no return code:
If you don't receive a return code with a parcel notice, you can return the package with the original package code from all Omniva parcel machines and post offices. Add the address card on the returned package. Select "return package" on the parcel machine screen, enter the return code and place the package in the parcel machine box. The courier will add the return address card to the package when a package will be picked. In case of any problems with returning the package, please contact us customer.service@sportland.com.

Returning if products have been ordered via DPD: 

To return the package, stick the DPD return label to the package which will be returned. Then find the nearest DPD parcel machine and select on the screen "send package" and then "send pre-formed package". Scan the barcode on the package label and select the package size. Put the package in the parcel machine box, close the door, and confirm the delivery of the package. 

Returning if products have been ordered via DHL:

Returning via DHL is for customer cost. For returning DHL products it can be used any of the shipping methods. Products should be returned to the address: A.Delgava 50.