If you encounter any issues or require maintenance in your Asunto Oy apartment, we are here to assist you. Please follow the steps below to report a problem:

1. Identify the problem: Take note of the specific problem or maintenance issue you are experiencing in your apartment, such as a malfunctioning appliance, a leak, or a broken fixture.
2. Check your rental agreement: Review your rental agreement to understand your rights and responsibilities concerning repairs and maintenance. It may outline the process for reporting problems and the timeframe within which we aim to respond.
3. Contact Asunto Oy: To report the problem, please reach out to our dedicated maintenance team through one of the following methods:
   • Phone: Call our maintenance hotline at +358 12 345 6789 during business hours (Monday to Friday, 9 AM to 5 PM).
   • Email: Send an email to maintenance@asuntooy.com with a detailed description of the issue.
     
     When contacting us, please provide your name, apartment number, and a clear description of the problem you are facing.
4. Document the problem: If possible, take photos or videos of the issue. This documentation will help our team better understand the problem and facilitate the resolution process.
5. Follow up if necessary: If you do not receive a response or the issue remains unresolved within a reasonable timeframe, please don't hesitate to follow up with us. You can call our main office at +358 98 765 4321 or email us at info@asuntooy.com to inquire about the status of your request and request an update.

We strive to address and resolve all reported issues promptly. By promptly reporting problems and providing accurate information, you assist us in ensuring the comfort and safety of your apartment.

Please note that the contact information provided is specific to Asunto Oy. If you reside in a different property managed by another company, please refer to your rental agreement or contact your property management directly for the appropriate reporting procedures.

Disclaimer: This information is intended for general guidance and should not be considered legal advice. Please consult with appropriate authorities or legal professionals for specific concerns related to reporting problems with your Asunto Oy apartment.