Returning Products Ordered from Asunto Oy:

If you need to return products that have been ordered from Asunto Oy, please follow the instructions based on the specific delivery method:

1. Returning Products from Omniva Parcel Machine:
   • Find the returning code from the email or SMS sent by Omniva. This code is necessary for the return process.
   • Take the products you wish to return to any Omniva parcel machine or post office.
   • Add the address card provided onto the package you are returning.
   •  At the parcel machine screen, select "return package," enter the return code, and place the package in the designated box.
   •  When the package is collected by the courier, they will add the return address card to it.
   •  The return is free of charge.
2. Returning Products Ordered by Omniva Courier or No Return Code Received:
   • If you did not receive a return code with the parcel notice, you can still return the package using the original package code.
   • Take the package to any Omniva parcel machine or post office.
   • Add the address card provided onto the package.
   • At the parcel machine screen, select "return package," enter the original package code, and place the package in the appropriate box.
   • The courier will add the return address card to the package when it is collected.
   • Please note that the return may incur charges depending on the specific circumstances.
3. Returning Products Ordered via DPD:
   • Affix the DPD return label that came with the package onto the package you wish to return.
   • Locate the nearest DPD parcel machine.
   • On the parcel machine screen, select "Send parcel" followed by "Send pre-formatted parcel."
   •  Scan the barcode on the package label and select the package size.
   •  Place the package into the designated cupboard, close the door, and confirm the delivery.
   •  Alternatively, if you prefer to return the order via courier, please contact us at klienditeenindus@sportland.ee or call us at +37258868609 (Monday to Friday, 9:00 AM to 5:00 PM).

For any further assistance or inquiries regarding the return process, please don't hesitate to contact us through the provided email or phone number.

Please note that the specific instructions for returning products may vary depending on the circumstances and delivery methods. It is important to follow the guidelines provided by Asunto Oy to ensure a smooth and efficient return process.